At Durham NC Tree, we are committed to safeguarding the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our lead generation website. By using our website, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: We may collect personal information, including but not limited to names, email addresses, phone numbers, and postal addresses, when users voluntarily provide such information through our website forms.
  2. Non-Personal Information: We may also collect non-personal information, such as IP addresses, browser type, device information, and website usage data, to enhance the user experience and for analytical purposes.

How We Use Your Information:

  1. Lead Generation: The primary purpose of collecting personal information is for lead generation. We may share the information you provide with contractors and service providers who may contact you regarding your inquiry.
  2. Communication: We may use your contact information to communicate with you about your inquiry, provide updates, and deliver relevant information about our services.
  3. Improving User Experience: Non-personal information is collected to analyze trends, track user interactions, and improve our website’s functionality and content.

Disclosure of Information:

  1. Contractors and Service Providers: We may share your personal information with contractors and service providers who have entered into agreements with us to use the information solely for the purpose of providing services related to your inquiry.
  2. Legal Requirements: We may disclose personal information if required by law or in response to legal processes, such as a court order or subpoena.
  3. Service Provider Responsibility: Durham NC Tree is not responsible for any loss, damage, injury, or liability that may occur as a result of the services provided by the contractors or service providers to whom we connect you. The contractors or service providers are solely responsible for the quality, safety, and delivery of the services.
  4. User Responsibility: Users of our website understand and accept that engaging with contractors or service providers is at their own risk. Durham NC Tree does not guarantee the quality, accuracy, or suitability of the services provided by the contractors.
  5. No Endorsement: Durham NC Tree does not endorse or recommend any specific contractor or service provider listed on our website. The inclusion of contractors or service providers on our platform does not constitute an endorsement of their services.
  6. Contractual Relationship: Any engagement, contract, or agreement entered into between a user and a contractor or service provider is independent of Durham NC Tree. We do not have any control over the contractual terms, negotiations, or execution of services between users and contractors.
  7. Limitation of Liability: To the fullest extent permitted by law, Durham NC Tree disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the services provided by contractors or service providers.
  8. No Warranty: Durham NC Tree makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the information provided on our website or the services offered by contractors or service providers.
  9. Independent Contractor Relationship: Contractors or service providers connected with users through Durham NC Tree operate as independent entities. Any disputes, claims, or issues arising from their services should be addressed directly with the respective contractor or service provider.
  10. Modification of Services: Durham NC Tree reserves the right to modify, suspend, or discontinue any aspect of our services, including the contractors or service providers listed on our website, without notice.

Data Security:

  1. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  2. Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Users can request the removal of their information by contacting us.

Your Choices:

  1. Opt-Out: Users have the option to opt-out of receiving communications from us by following the unsubscribe instructions provided in our communications or by contacting us directly.
  2. Access and Correction: Users can request access to their personal information or request corrections by contacting us. We will make reasonable efforts to respond to such requests promptly.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The most recent version of the policy will be posted on our website with the effective date.

Contact Us:

If you have questions or concerns about this Privacy Policy, please contact us:

Durham NC Tree
info@durhamnctree.com

By using our website, you agree to release Durham NC Tree, its officers, employees, and affiliates from any claims, demands, or damages arising out of or in connection with your interactions with contractors or service providers.